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Frequently Asked Questions
We take pride in delivering high-quality custom products with efficient production and shipping times. Our production time typically ranges from 1 to 3 business days. Once your order is produced, we ensure prompt shipping, which takes approximately 4 to 7 business days, depending on your location. Please note that these timeframes are estimates and may vary during peak seasons or due to unforeseen circumstances. Rest assured, we strive to get your customized products to you as quickly as possible.
As a print on demand service provider, we strive to deliver products that meet or exceed your expectations. Since each product is custom-made according to your specific requirements, we do not accept returns if you simply change your mind or decide you don't like the product. However, if we mistakenly deliver the wrong product or if there is a defect or error in the customization, please reach out to our customer support team within 14 days of receiving your order. We will gladly assist you in resolving the issue and arrange for a replacement or refund, depending on the circumstances.
No, we do not have any minimum order quantities (MOQs) for our custom products. Whether you need a single personalized item or a large batch for an event or occasion, we are here to fulfill your requirements. We believe in providing flexibility and convenience to our customers, allowing you to order as few or as many customized products as you need.
Absolutely! We welcome bulk orders and cater to corporate gifting needs. If you require a large quantity of custom products for corporate events, promotional purposes, or employee gifting, we have you covered. Our team can assist you in choosing the right products, customizing them with your branding or design, and delivering them to your desired locations. For more information on bulk orders and corporate gifting, please reach out to our dedicated team through our contact page or inquire about it during the ordering process.